Sales Support Executive (German, French or Spanish Speaker) - Graduate Program

Cork
Permanent
Full-time

28 days ago

About the S3 ProgramAs a company committed to developing our future workforce, we created a program that will enable you to fast track your career through classroom and on-the-job training and clear benchmarks.At the start of the program, we will fly you to the United States to take part in our robust 90-day training program based in Raleigh, North Carolina, USA. During this training, Academy participants gain the foundational knowledge needed to have a basic understanding of the Storage Industry, NetApp, and products and solutions. Additionally, they effectively develop transferable soft skills that will allow them to excel within the organization and in their long-term careers.You will experience an exciting 3 months with Graduate peers from all over the world. Afterwards you will return to Ireland to start the on-the-job portion of your trainingDo not miss this opportunity and join us!Job SummaryAs a Graduate Support Executive you will be responsible for helping partners and internal people in pre- and post-sales activities. These activities will be mainly technical in nature and you will use your excellent communication skills to provide an outstanding level of service to internal and external users.In this entry-level role, you will be supporting partners and NetApp Solutions Engineers to accelerate our quoting, pricing, and post-sales processes. You will receive significant training to expand your knowledge of storage, data management and 3rd Party technologies. You will develop your soft skills in customer care by working directly with partners and experienced colleagues.Specific responsibilities include:

Fielding all pre- and post-sales questions from our partner community
Finding answer to technical questions from partners
Helping partners and internal engineers with our quoting process
Contributing to a knowledge base frequently asked questions
Constant process improvement

Job Requirements

Excellent communication and customer service skills - to work internal and external users
The ability to learn new technologies and how to apply them to users' needs
Creative problem solving
A curious mind and collaborative style
An energetic, self-driving spirit

Your Profile

You will have successfully completed a BSc or MSc (or equivalent professional certifications) within the last 3 years, prior to the start of the program in February 2026; ideally in Computer Science, Electrical Engineering, Information Technology, Information Systems, Business Informatics or similar.
Please note this role is also open to applicants who do not have degrees.
You must have the unrestricted right to work in Ireland.
The role is based in Cork. We can offer relocation if you are not currently based in Cork.
Fluency in Spanish, French or German (professional or native speaker) is necessary because you will be covering these markets in local language.

Application Deadline 21st November 2025Start date 26th January 2026

NetApp

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