Customer Success Operations Manager - Global Tech €140K

Principle HR View all jobs

  • Dublin
  • €130,000-140,000 per year
  • Contract
  • Part-time
  • 6 days ago
We're looking for a Customer Success Operations Manager to join a world-class tech company in Dublin. You'll be the operational backbone of a high-performing Customer Success team - tracking adoption, spotting risks early, and making sure customers are getting real value.What you'll be doing:
  • Monitoring customer health and driving proactive intervention strategies
  • Building dashboards and scorecards that give real-time visibility
  • Supporting capacity planning and CSM ratio analysis
  • Preparing sharp, exec-ready materials for business reviews and QBRs
What you bring:
  • 5-8 years in Customer Success Operations or Business Operations, ideally SaaS
  • Strong analytical mindset with experience using AI-powered tools
  • Clear communicator who can simplify complexity for senior stakeholders
What's in it for you?
  • Attractive annual salary from €110,000 up to €140,000 doe
  • 9-month contract - PAYE - Paid weekly via PrincipleHR - extension potential
  • Location: Dublin City - 2-3 days onsite
Interested? What's Next?Apply Now with your CV or LinkedIn profile for immediate consideration. All applications are reviewed by Som in Principle.

Principle HR