Receptionist

Windward Management View all jobs

Dunboyne, Co Meath
Permanent
Part-time

15 days ago

ReceptionistJoin our fabulous team at Dunboyne Castle Hotel & Spa as a Front Office Receptionist.The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.About UsDunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey's Point, Mount Wolseley & Aghadoe Heights.As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.Role & ResponsibilitiesAll our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:To complete duties as requested by the Front Office ManagerCompleting Front Office Receptionist dutiesCompleting Check-ins & check-outs following hotel proceduresTo promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitudeTo ensure all room service calls are handled quickly and efficientlyTo maintain the upkeep and appearance of the lobby and main hotel entranceTo perform light cleaning of the hotel entrance by picking up litter and emptying ashtrays & sweepingAbout the roleRequirementsThe ideal candidate will possess a minimum of 1 year experience in a customer service role.The ideal candidate must be available to work shifts morning and evening during the week, weekends and public holidays.The ideal candidate must be able to work five days per week.Perks & Benefits of working at Dunboyne Castle Hotel & SpaWe offer the below to all our team members:A welcoming & supportive team environmentOpportunities for development within the Hotel & wider Windward GroupMeal on dutyRefer a friend schemeStaff discounts throughout the Hotel & its sister propertiesComplimentary car-parkingEmployee Assistance ProgrammeDigital Wellness ProgrammeCompetitive Salary & hourly ratesTeam awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat daysAbout Windward ManagementDunboyne Castle Hotel & Spa is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join us today as a Front Office Receptionist!About the companyWindward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.Required Criteria

Minimum of 1 year experience in a customer service role
Candidate must be available to work a mixture of morning and afternoon shifts
Candidate must be available to work a minimum of 2 shifts per week
Candidate must be available to work weekends and public holidays

Desired CriteriaSkills you'll need

Windward Management

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