Customer Care Specialist | German Speaking

Cpl Group

  • Dublin
  • €35,000-42,000 per year
  • Permanent
  • Full-time
  • 20 days ago
Location: Dublin (Hybrid model - 3 days a week in the office)Working Hours: Monday to Friday, standard office hoursJob Type: Full-time, PermanentSalary: €35,000-€42,000 per annum (based on experience)A leading tech company is seeking a fluent German speaker to join their Client Support Team. This is an excellent opportunity for someone passionate about delivering exceptional support and eager to grow within a dynamic, international environment.Key Responsibilities
  • Provide consultative support, consistently going the extra mile for customers
  • Assist B2B clients with inquiries and technical issues via email, phone, and chat
  • Collaborate with other departments and product teams to resolve complex queries
  • Ensure high levels of customer satisfaction
  • Demonstrate flexibility, resilience, and a consistently positive attitude
Your Profile
  • Fluency in German and English (written and spoken - C2 level)
  • Previous experience in a customer-facing role (Customer Service or Technical Support)
  • Strong critical thinking and problem-solving abilities
  • Proactive and customer-focused mindset
If this sounds like the right fit for you, please submit your CV to apply.

Cpl Group