Customer Care Specialist | German Speaking

Cpl Group

  • Dublin
  • €35,000-42,000 per year
  • Permanent
  • Full-time
  • 8 days ago
📍 Location: Dublin (Hybrid - 3 days per week in the office)🕒 Working Hours: Monday-Friday, standard office hours💼 Job Type: Full-time, Permanent💰 Salary: €35,000-€42,000 (depending on experience)A leading tech company is on the lookout for a fluent German speaker to join their Client Support Team. This is a fantastic opportunity for someone who's passionate about delivering top-class support and wants to grow their career in a fast-paced, international environment.What you'll be doing
  • Provide consultative support, always aiming to go the extra mile for customers
  • Assist B2B clients with queries and technical issues via email, phone, and chat
  • Work closely with other teams and product specialists to resolve complex cases
  • Ensure customer satisfaction remains consistently high
  • Show flexibility, resilience, and a positive attitude in every interaction
What we're looking for
  • Fluency in German and English (written & spoken, C2 level)
  • Previous experience in a customer-facing role (Customer Service or Technical Support)
  • Strong problem-solving and critical thinking skills
  • A proactive, customer-first mindset
If this sounds like the next step in your career, we'd love to hear from you - apply today by sending us your CV!

Cpl Group