AI Business Analyst

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  • Dublin
  • Permanent
  • Full-time
  • 3 days ago
Title: AI Business AnalystLocation: Dublin City CentreType: PermanentMy client is committed to leveraging cutting-edge technology to deliver high-quality services. We are seeking a talented individual to join as an IT Business Analyst within a dynamic AI Programme team. This role combines business analysis, product and project support, user enablement, and governance operations to drive safe, value-focused technology adoption across legal and business service functions. It focuses on enablement, analysis, and adoption rather than building custom AI or machine learning models.Key Responsibilities:
  • Conduct analysis to assess feasibility, impact, and risks of AI and technology opportunities
  • Facilitate use-case discovery workshops and map processes to AI and technology scenarios (e.g., drafting, summarisation, search, data extraction, analysis)
  • Drive adoption across legal and business service functions by understanding workflows and identifying enablement opportunities
  • Provide hands-on support for pilot initiatives and early adoption, transitioning to sustainable, self-service use
  • Build trusted relationships with stakeholders to foster understanding and adoption
  • Support structured change management activities
  • Participate in user groups to share progress, gather feedback, and communicate with service lines
  • Contribute to ongoing technology reviews to capture outcomes and lessons learned
  • Design reusable prompts, patterns, templates, and scenario playbooks
  • Identify opportunities to improve or retire existing workflows and guidance
  • Define and track adoption, usage, and value metrics (e.g., active users, time saved, quality indicators)
  • Maintain dashboards and reporting on adoption, value, and risk
  • Produce concise documentation such as user guides, FAQs, playbooks, and enablement materials
  • Provide specialist support for enterprise technology and AI platforms (e.g., productivity suites, approved AI tools, internal applications)
  • Analyse user scenarios and optimise workflows and prompts
  • Collaborate with technology teams on secure configurations, access, and responsible use guidelines
  • Ensure initiatives follow governance, testing, and review processes
  • Support risk assessments and mitigation tracking
Experience:
  • Proven experience in business analysis, product adoption, digital workplace transformation, or AI-enabled change within professional services environments
  • Hands-on delivery of AI or automation initiatives from discovery to rollout with measurable outcomes
  • Experience contributing to governance, risk, and quality processes (e.g., testing, validation, audit)
  • Strong commitment to continuous learning and adoption of new technologies
  • Strong business analysis capabilities: requirements gathering, process mapping, user stories, acceptance criteria
  • Excellent communication skills with the ability to translate technical concepts into clear business language
  • Experience with prompt design and evaluation

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