Restaurant Manager

The Grace Westport Estate

Westport, Co Mayo
Permanent
Full-time

8 days ago

Now Hiring at The GraceThe Grace | Where Excellence meets OpportunityWestport, County Mayo | Full-Time | Pre-Opening OpportunityJoin The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland’s Wild Atlantic Way, at the heart of the captivating Westport Estate.Job Summary:The Restaurant Manager leads the daily operations of the hotel’s signature restaurant. They are responsible for maintaining impeccable service standards, managing front-of-house operations, mentoring staff, and ensuring an extraordinary dining experience in line with The Grace Westport Estate vision.Principle ResponsibilitiesGuest Experience Management

Deliver exceptional service by ensuring every guest interaction is personalised and memorable.
Handle guest concerns and special requests with professionalism and discretion.
Monitor guest feedback across platforms and dining review channels and resolve complaints in a timely manner.

Operational Oversight

Oversee all front of house operations including reservations, seating, and dining flow.
Ensure compliance with professional service standards, cleanliness, and food presentation.
Collaborate with the kitchen team for seamless service coordination.

Team Leadership & Development

Recruit, train, and develop restaurant service staff including hosts, servers, and supervisors.
Foster a culture of attentiveness, professionalism, and continuous improvement.
Conduct daily briefings and lead regular training sessions on service etiquette, menu knowledge, and upselling techniques.

Financial & Inventory Management

Manage labour costs, scheduling, and payroll in line with budgetary targets.
Oversee inventory, ordering, and cost control of front of house supplies.
Contribute to financial forecasting, revenue tracking, and performance analysis.

Menu & Beverage Coordination

Stay informed on menu offerings, wine pairings, and seasonal specials in collaboration with Director of Food and Beverage and wider F&B team.
Lead implementation of new menu items and promotions.

Compliance & Safety

Ensure compliance with hygiene regulations, liquor licensing laws, and hotel SOPs.
Maintain accurate records for inspections, audits, and operational checklists.

This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.Required Experience & Skills

3-5 years’ experience in restaurant management, ideally in a luxury or fine dining environment.
Strong leadership, communication, and customer service skills.
Familiarity with reservation systems and POS systems.
Wine and spirits knowledge; sommelier or mixology certification a plus.
Fluent in English; additional languages advantageous.
Eligibility to work in Ireland.

The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.

The Grace Westport Estate

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