Parts Administrator
- Dublin
- Permanent
- Full-time
- Develops and maintains excellent working relationships with all departments and team members.
- Communicates professionally and effectively with customers by email, phone and online platforms
- To identify spare parts effectively via online factory resources across all divisions
- Raise sales orders, purchase orders and invoicing to both internal departments and to customers
- Process parts details onto system to provide information and pricing to enable effective ordering
- Communicates regularly with broader team members to highlight any issues concerning parts identification and procurement
- Assists in establishing communication to customers in respect of any issues or delays in parts requirements
- Establishes and maintains excellent relationships with both customers and suppliers
- Responds promptly to internal and external customers, knowing who to approach for additional support and assistance
- Proactively contributes to departmental meetings, suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and procedures
- Manages personal time schedule and productivity
- Takes the initiative to establish progress with supplier orders and can identify when there is a need to chase or follow up
- Processing of Field Service engineer spare parts returns, both new and used
- Update warranty returns log and communicates with service administrators to clear WIP.
- Processing of returns to designated factory - new parts, warranty and service exchange
- Any other duty as required by management commensurate with the post
- Relevant qualifications in Mathematics and English
- Experience in the construction plant or transport distribution industry
- Able to identify skills applied in either parts, warranty or service departments
- Good communicator at all levels
- Flexible approach to work
- Capable of working independently or as part of a team
- Confident working in an engineering workshop environment
- The opportunity to work with the industry-leading manufacturer .
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development