Business Analyst/Operations Specialist

• As a Business Analyst / Operations Specialist, you will analyse operational processes, translate business needs into actionable requirements, and drive improvements across claims operations.
• You will enable operational efficiency through process and system enhancements, insightful reporting, and trend analysis—having a direct impact on performance and service quality.
• Partner with the Business Support team to analyse data, identify trends, and develop MI and early warning indicators that support informed decision-making.
• Collaborate with cross-functional teams, manage projects, and support change initiatives to ensure business solutions are delivered and adopted effectively.

• Third level qualification (e.g. accountancy, engineering, business analysis or similar analytical discipline).
• Proven background in operational process improvement, systems optimisation, or project delivery, ideally within a regulated environment.
• Strong analytical, data management, and reporting skills; proficiency in Microsoft Excel and PowerPoint (Power BI experience advantageous).
• Excellent communication and stakeholder management skills, with the ability to influence and foster strong relationships.

• Competitive salary and discretionary bonus
• Hybrid working model: 2 days onsite (central Dublin location), 3 days remote.
• Commitment to your professional development with ample learning opportunities, study support, and a supportive team culture.

Sigmar Recruitment