Practice Supervisor- Clare

• Provide scheduled and unannounced practice supervision visits across a variety of care settings
• Supervise and support care assistants to ensure high standards of care delivery
• Monitor, assess, and provide feedback on care assistant performance and practice
• Maintain accurate supervision records, reports, and documentation
• Escalate any performance, behavioural, quality, or operational concerns to the CNM promptly
• Participate in care delivery as part of the supervision process and, in exceptional circumstances, provide direct care when required
• Support CNM with care plan assessments and care plan reviews
• Monitor staff training, compliance, and continued professional development (CPD)
• Ensure all policies, procedures, safeguarding requirements, GDPR, and health & safety standards are adhered to
• Liaise professionally with customers, family members, care coordinators, healthcare professionals, and statutory services
• Act as a customer advocate and safeguard the interests of customers at all times
• Assist with audits and ensure compliance across customer and staff files
• Prepare reports as required
• Participate in the on-call Bluebird Care emergency phone rota

• Act as backup to the Care Coordinator, with familiarity in staff rostering
• Assist with office administration duties as required
• Support the recruitment process, including onboarding and compliance checks

FRS Recruitment