Quality Manager

• Drive a culture of continuous improvement in Quality and Food Safety, achieving departmental objectives while managing costs within budget.
• Develop, maintain, and enhance a sustainable and agile Quality Management System (QMS) that meets all legal, regulatory, and brand standards.
• Lead preparations for external regulatory audits and ensure successful outcomes.
• Plan, conduct, and oversee internal and supplier audits, ensuring corrective actions are implemented with relevant stakeholders.
• Monitor the effectiveness of management systems through audits, data review, and process assessments.
• Meet all group reporting requirements and participate in relevant group forums.
• Maintain strong supplier relationships to ensure packaging standards are met and bottling performance is protected.
• Ensure product quality through robust testing protocols and tasting panel management.
• Ensure laboratory, vatting, and bottling quality equipment is calibrated in line with ISO requirements.
• Manage site-wide Quality and Food Safety programs, including documentation, tracking, actioning, and reporting.
• Verify HACCP plans and ensure compliance with all site policies and procedures.
• Manage quality and food safety risks, ensuring timely escalation and resolution.
• Ensure all relevant stakeholders understand and comply with management systems and procedures.
• Investigate and resolve customer complaints and critical supply issues.
• Lead the execution of HACCP, internal audits, hygiene programs, and other core quality processes.
• Ensure procedures and documentation are updated to reflect improved methodologies.
• Manage IT systems supporting Quality, Food Safety, and Environmental Management (e.g., Entropy, SharePoint, MES).

• Lead, develop, and coach a high‑performing Quality team, promoting consistent performance, continuous improvement, and problem-solving.
• Support team performance management, coaching, and development planning.
• Model inclusive leadership and support engagement across functions.

• Ensure compliance with all safety, health, environmental, and quality legislation and procedures.
• Promote safe behaviours and model compliance in daily operations.
• Identify and implement opportunities to reduce waste and improve processes.
• Ensure all environment, food safety, and quality risks are identified and appropriately managed.

• BSc Degree in Food Science and/or Quality Management (Food).
• Certified qualifications in ISO Management Systems.
• Proven experience managing Quality in a manufacturing environment, ideally within Food and Beverage.
• Experience leading teams, including coaching and development.
• Strong problem‑solving and process improvement capability.
• Strong financial and operational awareness.

• Environmental qualifications or experience.
• Lean Six Sigma Black Belt or equivalent.
• Minimum 10 years’ management experience in a manufacturing Quality function (Food & Beverage desirable).

• Self-awareness and commitment to personal development.
• Ability to influence across functions without direct line authority.
• Confidence to challenge behaviours that do not align with company standards.
• Positive and flexible approach to change.
• Strong analytical, structured, and logical problem‑solving skills.
• Effective communication and stakeholder engagement abilities.

• Profit share; - An annual profit share scheme to reward your contribution to the company’s success.
• Allowance; an annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.
• People Development: We enable continuous development for our people at every stage of their careers through our people development, online learning, and leadership training programmes.
• Family leave: fully paid maternity, parent and paternity leave, allowing you spend precious time with your new family member
• Parental Support: Our ‘Reconnect’ programme includes access to a workplace parenting coach, a phased return to work and a supportive environment for new parents
• Health & Wellbeing; Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and Mind
• Charity Days: up to 2 days paid leave every year to volunteer at a charity of their choice

Pernod Ricard