
Pensions Specialist
- Dublin
- Permanent
- Full-time
- Act as a first point of contact for prospective clients, offering assistance with the account opening process and transfer of existing pension funds.
- Working with other departments within the firm setting up new pension accounts with prospective clients and Trustees and all associated tasks and queries.
- Overall responsibility for the team by assisting clients navigate the retirement of their pension accounts.
- Working with the wider team on initiatives to enhance the firm's direct pension proposition and client experience.
- Act as a support to the firm's intermediary channel.
- Third level qualification in a business-related discipline.
- Undertaking or have attained QFA qualification.
- 2-3 years in a customer service role.
- A knowledge of investment markets, products and the individual pension accounts would be desirable.
- Good communication skills, customer focus and ability to build relationships.