ReceptionistJoin our fabulous team at The Kilkenny Ormonde as a Receptionist.About the Kilkenny Ormonde HotelThe Kilkenny Ormonde Hotel is a landmark 4-star hotel with an unbeatable location in the heart of the medieval city, overlooking the historic Kilkenny Castle and the vibrant streets of the iconic Marble City.A cornerstone of Kilkenny's hospitality for over 20 years, this contemporary city-centre hotel comprises 118 elegant bedrooms and suites offering an immersive urban experience, with views of the bustling streetscape, our quiet courtyard, or the city's historic medieval spires.Our world combines the luxury of modern city living with the warmth of Irish hospitality. Our cherished heritage is our connection to the local community, our focus is sharing it.Role and Responsibilities:Providing excellent service to guests at all timesAdhering to company Brand StandardsEnsuring smooth completion of Front Office operationsCheck-in and check-out of guests at ReceptionDealing with guest queriesProcessing payment for guests bills on check-outOrganizing check-in for large tours and groups with room allocationsTaking reservation calls when requiredAbout the roleCandidate Requirements:An individual with a positive, professional and friendly manner who excels in customer careThe ability to work in a fast paced environment whilst ensuring attention to detailOrganizational and Administrative SkillsStrong IT SkillsExperience with Hotsoft would be desirableFlexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday periodsPrevious experience in a similar role is essential, preferably in a 4* HotelPerks and Benefits of working at Kilkenny Ormonde HotelVery competitive hourly wageComplimentary Leisure Club Membership (21m pool, gym, sauna & steam room)PRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance Programme & Digital Wellness ProgrammeComplimentary, high quality meals on dutyDiscounted room & dining rates in Windward properties and our sister hoteDiscounted Friends and Family ratesChristmas Savings SchemeRefer-a-friend recruitment bonus schemeTraining and development opportunities dedicated to your career pathEmployee awards & staff recognition scheme including employee of the month and team appreciation daysCycle-to-work scheme and Uniform providedAbout Windward Management Kilkenny Ormonde Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join us today as a Receptionist !About the companyWindward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.Required CriteriaDesired CriteriaSkills you'll need
