Service Administrator

• Prepare and process invoices and claim-related documentation.
• Achieve monthly invoicing targets in line with the training plan.
• Generate daily invoicing reports to support trend analysis and dashboard creation.
• Manage and resolve invoice-related queries in a timely and professional manner.
• Maintain and update customer and vehicle records accurately.
• Support the preparation and coordination of warranty, contract, and retail audits.
• Liaise with workshop personnel to ensure job packs are processed efficiently and on time.
• Assist in managing and controlling all parts warranty and contract administration.
• Monitor and track Key Performance Indicators (KPIs) to maintain efficiency and quality standards.
• Produce weekly, monthly, and ad-hoc reports as required.
• Complete all documentation and job-related paperwork in compliance with company standards.
• Follow established procedures and adhere to company policies.
• Provide cover for CVRT and CSR duties when necessary.
• Undertake any additional duties or tasks as required to support the team and business operations.

• Motor trade/claim handling experience required

• Good technical knowledge of motor vehicles.

• Good communication skills.

• Highly organized.

• Ability to work to challenging deadlines.

• Strong IT skills.

Leinster Appointments