Technical Services Representative

Sherwin-Williams

  • Southside Dublin
  • Permanent
  • Full-time
  • 6 days ago
Job Category: Technical ServicesJob Description:Join our fantastic team in Ireland supporting and assisting our customer and sales team in our Industrial Wood coatings division!The Technical Sales Representative is responsible for assisting the Sales Manager and Sales Representatives by supporting our existing customers with technical issues and concerns and calling on prospective customers/target accounts and providing technical support.This role covers the whole of Ireland so it is best for someone who likes to travel. Ideal for someone with paint or coatings experience, knowledge of technical applications and colour matching. We can also train this skills and we would welcome applications from people looking to grow in this business sector.In return we offer a rewarding career within a global leader in paint coatings, support, development, an attractive salary, bonus plan, private medical, pension and company car.Responsibilities:
  • Ensures customer quality and service expectations are met.
  • Supports customers with plant audits, troubleshooting, general technical support and process development.
  • Eliminates or reduces customer complaints.
  • Helps achieve or exceed sales and margin goals.
  • Helps increase volume growth.
  • Communicates competitive information, new products and selling issues to Product Finishes Sales Managers
  • Communicates extended product knowledge in wood, metal technology.
  • Attends coatings seminars and trade shows pertinent to Product Finishes sales/marketing.
  • Manages product trials at designated customer facilities.
  • Supports national accounts specifications approval process.
  • Maintains contact with laboratory on current technical issues.
Qualifications:
  • Good understanding of, and experience in, the Irish and UK industrial wood coatings market
  • Technical support experience to major accounts (including auto-lines) in the coatings sectors
  • Good basic knowledge of coatings technology and curing processes
  • Ability to hand-spray all major coatings technologies.
  • Experience of working with automatic colour-matching systems
  • Willingness to develop and learn this industry
  • Excellent customer service
  • Ability to travel for the role (approx. 70% of the time)
Preferred:
  • Experience with robotic, auto spray, vacuum and roller coating application systems
  • Knowledge of metal and plastic substrate coating technologies
  • Understanding of Apollo or other root-cause analysis techniques
  • Expertise in exterior joinery coatings, window design and application processes
Our offer for you...
  • Strong focus on work-life balance
  • Competitive compensation
  • Company car
  • Generous company contributed pension
  • Salary extras and additional holiday days purchase
  • Life insurance
  • Share incentive plan
  • Career growth in a global, innovative company
  • Industry leadership in protective coatings
  • Access to Sherwin Academy for continuous learning
  • Inclusive wellbeing, mental health, and ID&E programmes
  • Supportive environment for women and diversity in the workplace
#LI-JR1About Us:At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your PossibleEligibility to Work
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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