Operations Supervisor, Tourism
- Southside Dublin
- €30,000-40,000 per year
- Permanent
- Full-time
Job type Permanent
Location Dublin 8
Salary € 30,000 -40,000The RoleAn exciting new role has come in with our client, located in Dublin 8, looking to recruit for an Operations Supervisor. A great role for someone coming from a Hospitality or Tourism back-round to progress their career in this organisation.Reporting to the Operations Manager, this post is a full-time permanent contract. Rotas are based over seven days, including early/late shifts and weekends.Main Duties & Responsibilities:
- Provide support to the Operations Manager.
- Lead and support the operations teams (Verger, Events and Welcome Desk) to ensure
- the smooth daily management of the charity's operations.
- Assisting the Welcome Desk Supervisor to ensure the Welcome Desk team delivers a
- warm welcome to all visitors.
- Ensure proper implementation of the Cash Handling policy.
- Assisting with daily cash counts and daily finance reports.
- Taking charge of in-house events, with further opportunities to be the Event
- Supervisor for various events and services
- Address all visitor queries or concerns in a pleasant manner.
- Motivate team members to perform at their best.
- Continuously look for opportunities to improve our operations.
- Occasional cover, where necessary at Welcome Desk, Gift Shop, Events, which
- includes, till operations, cash handling, till counts, stocking and other retail activities
- as directed by the Operations Manager
- Any Other ad-hoc duties as directed by the Operations Manager
- Appropriate training in EPOS, First Aid, Fire Warden, Manual Handling and other
- relevant courses will be required.
- Management of the Audio Guide devices, ensuring that they are in good working order.
- Qualified or experienced in Tourism, Events or Hospitality management.
- Previous cash handling experience.
- Excellent communicator, both written and verbal, with a strong customer focus.
- Excellent PC skills with advanced knowledge of Word, Outlook and Excel.
- Flexible, innovative, accurate,
- Prepared to work on your own initiative and to support the wider team
- Planning/Organising and Work Management.?
- Analysis/Problem solving and appropriate decision making.?
- Able to work to deadlines and move several projects forward at the same time.
- Demonstrated ability to deliver quality work in a timely manner.