
Sheridans Cheesemongers, Beacon Court, Sandyford: FULL-TIME
- Dublin
- €13.50 per hour
- Permanent
- Full-time
- Learn about, and educate customers about, Sheridans Cheesemonger's products and services.
- Learn about, and educate customers about, Irish & European artisan cheese and food producers.
- Learn about all current products in range and be familiar with dairy, deli, ambient categories.
- Work in a fast-paced, sometimes crowded, sales environment with tact and patience.
- Customer focused, customer facing position and always on hand to assist customers with queries or service.
- Be familiar with, and assist customers with use of, the Sheridans website.
- Receive product deliveries and organize their storage in their designated areas.
- Describe tastes, flavours, textures of, and pairings with, cheese and other foods.
- Maintain/care for cheese in top condition in refrigerated and non-refrigerated environments; assist with reducing product waste.
- Merchandise/arrange/display cheese, and other items in the retail space.
- Learn/maintain food safety standards required of a safety-inspected food environment.
- Record and maintenance of HACCP documents.
- Working knowledge of allergens and ability to navigate Allergen Book.
- Prepare and display cheese as instructed by team Leaders or managers.
- Maintain cheese signs and displays throughout the day.
- Display beautiful food Hampers (during seasonal periods)
- Work with team to ensure products are sold well before their expiration date; stock rotation; FODL etc.
- Report any issues with product, customers, or otherwise to Team Leaders or Retail Managers.
- Read, update, and maintain Daily Handover Book.
- Participate in quarterly stocktaking of inventory.
- Daily maintenance of the counter: keep displays full; date rotation; help control stock levels.
- Collect and remove rubbish and recycling from the around the counter floor when needed.
- Other ad hoc duties and responsibilities as needed as directed by Team Leader and/or Area Managers.
- 1 years’ experience in a similar role desirable but not essential;
- Excellent knowledge of and interest in Irish and European farmhouse cheese;
- HACCP trained or awareness of HACCP/Food Safety in retail;
- Interest in cheese, and other local, artisan foods;
- Self-motivated with ability to work independently;
- Conversation and listening skills;
- Outgoing, cheerful, friendly personality;
- Passion for great customer service;
- Excellent customer service and communication skills;
- Organised and calm under pressure;
- Available 40 hours per week, including weekends.