Participants will assist and gain experience in the following: · Answering the phone line and dealing with queries Transferring calls to staff members Collecting and dropping post each day Scanning Typing Administration tasks Liaising with clients and following up on queries In House Computer systems In conveyancing and all aspects of Property LawRole Description This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. The participant will receive formal/informal training and mentoring in the following: Formal Training: - as follows:- In house computer systems Conveyancing and all aspects of Property Law - Administration Informal Training as follows: Communication and interpersonal skills Customer service skills and the ability to interact with clients and staff