Resource Manager - Advisory FAAS

Dublin
Permanent
Full-time

1 month ago

We are Grant ThorntonGrant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.At GT Ireland we don’t just predict your future, we build it.A Career at GTLooking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.What does this mean for you?A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.Grow with usAt Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.Our BenefitsPlease follow this for information on our generous benefits package.Job Description & SummaryAs a Resource Manager within Advisory, you’ll work with key business stakeholders to understand the needs of our business and clients and will evaluate resource planning with an objective lens that ensures quality staffing solutions for your client teams – all with the resources, environment, and support to help you excel.
You’ll collaborate with Advisory Service Line Leadership and other internal and external client service delivery teams to ensure that our engagements are staffed to support quality execution while delivering a remarkable experience for our people.From day one, you’ll be empowered by our strategic approach to resource management and focus on developing deep, trusting relationships with key stakeholders to confidently influence outcomes that support both firm and C&RM business objectives.Responsibilities:

Partnering with service line leadership and engagement leads to identify and manage availability and to fulfill roles (onshore and offshore)

Providing analysis around key metrics such as availability, utilization and open role status

Identifying issues, trends and forecast vs. actual variances to drive operational excellence

Resolving staffing conflicts and navigating escalations with the support of the business. Proposing creative alternatives while understanding prioritization

Serving as a point of contact for available team members within assigned coverage areas

Understanding the teams technical and relevant skills, interests and capacity to best align talent

Acquiring and maintaining deep knowledge of clients and skills needs to support quality project execution

Identifying needs that cannot be fulfilled by upcoming supply and collaborating with Service line leadership and Talent Acquisition team to ensure requisitions opened and filled

Maintaining a steady pulse on resource shortages and surpluses in assigned coverage areas

Collaborating/engaging with Resource Manager colleagues and the business (onshore and offshore) to encourage resource sharing across all areas within the firm

Partnering with People & Culture (P&C) teams to understand resource performance and collaborating with P&C to ensure scheduling decisions support development and growth of professional staff

Minimizing operational impact from employee turnover by implementing effective backfill strategies

Influencing retention through effective relationship management by understanding and aligning to employee preferences and career goals
Providing information to relevant colleagues for the monthly forecast process to include shortages/surpluses, headcount management, and opportunities to increase utilization

Participating in practice-wide strategic initiatives and projects in support of resource management strategy

Other duties as assigned

Skills:

Bachelor’s degree in related field, or equivalent work experience

A strong understanding of the firm’s business and operations as well as business acumen

Excellent organizational skills, executive presence, deadline-oriented and flexibility to meet changing needs of the role

Strong leadership and presentation skills: ability to clearly communicate complex messages, verbal and written, to a variety of audiences

Ability to manage upward and drive results

Ability to set and manage expectations with professionals

Ability to consistently contribute in a fast-paced environment

Metrics-focused with ability to use analytics to solve problems and develop solutions

Ability to build rapport and gain trust with all levels of personnel at Grant Thornton

Ability to work independently with minimal supervision

Aptitude to learn and leverage innovative technology

Proven ability to maintain a high degree of confidentiality

Demonstrate proficiency and experience In Microsoft Office suite especially Microsoft Excel

Preferred:

5+ years of experience in Advisory and/or Resource Management at a professional services firm, preferred
Experience with Resource Management tools (eg. Dayshape)

Experience with data visualization tools

Equity, diversity and inclusionAt Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.Reward and benefitsOur reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.RecognitionWe want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.#LI-RM1

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