Assistant Staff Officer – Human Resources (Grade IV)
National College of Art & Design
- Dublin
- €38,600-51,723 per year
- Permanent
- Full-time
- Provide an efficient, professional and courteous service with a strong focus on excellent customer service including managing and accurately responding to requests in a timely manner.
- Actively contribute to the overall responsibilities, service provision and efficiency development of the HR & Payroll department
- Support the internal and external recruitment processes including updating the HR database, employee set-up forms, and liaising with internal and external stakeholders.
- Assist in the design, implement and manage an onboarding/induction process for new employees, ensuring the required pre-employment processes are fulfilled and introduction to NCAD, its buildings, strategy, culture and key policies are shared.
- Monitor staff contracts and requests for contract renewals/variations.
- Support in the Co-ordination of leave/absence records including maternity and sick leave cases; liaise and engage with relevant external stakeholders including occupational health supplier and permanent health insurance provider.
- Assist in the design, implement and manage an employee exit process to include Manager, Employee and HR & Payroll Exit Checklists.
- Co-ordinate and manage data requests on behalf of the Department for internal and external audits.
- Prepare staff documentation using appropriate templates and process changes, amendments and updates using appropriate systems.
- Establish, develop and maintain effective working relationships with colleagues, stakeholders and managers within the college.
- Maintain effective manual and electronic files and HR databases in compliance with GDPR requirements.
- Undertake any other appropriate duties that may be assigned by the Appropriate officer from time to time.
- Academic qualifications (NFQ Level 6 or higher) or relevant experience.
- Demonstrable experience of delivering high quality customer service in a complex organisation.
- Experience of high-volume administration related to HR and/or recruitment.
- Excellent communication and interpersonal skills.
- Demonstrable experience of working on your own initiative and identifying and implementing operational/process efficiencies.
- Excellent IT skills including MS Word, Excel, PowerPoint and Google G Suite
- Practical knowledge and experience of the implementation of HR policies and procedures, employment legislation and HR best practice.
- Previous experience working with a HR database (e.g. CoreHR)
- Previous experience in a higher education or public sector organisation.