
Benefits Specialist
- Dublin
- €71,200 per year
- Permanent
- Full-time
- Respond to questions regarding benefit enrollment status, Workday assistance, general benefits coverage details, pension contributions, time off, leaves of absences, benefit new hire questions, and more.
- Provide a positive user experience as you answer questions and address issues for Stripes.
- Administer employee benefit programs such as health and risk insurance, retirement plans, leave of absence, and disability programs.
- Administer benefit enrollments, approvals, and reports within Stripe's vendor portals.
- Process Workday events such as qualified life events, time off corrections, event corrections, leave of absence requests, etc.
- Manage vendor eligibility files and error reporting / corrections to ensure timely and accurate eligibility data to all carriers.
- Lead and execute benefits and leave of absence compliance related projects.
- Assist with global benefits programs in EMEA and APAC.
- Manage the completion of EMEA and APAC-specific compliance items.
- Work closely with partner teams from HR, Payroll, Legal, Mobility, Systems and People Operations to administer benefits and time off programs.
- Proactively seek and take initiative for process improvements and automation.
- 1-3 years of experience in an employee-facing benefits operations role with EMEA/APAC-based insurance, Workday, and benefits experience required.
- A strong understanding of employee benefits programs and the ability to explain complex information in a clear, empathetic way to Stripes.
- Experience using Workday (specifically the Benefits and Time Off modules).
- Enjoy problem-solving and are comfortable working across teams to resolve issues and drive process improvements.
- Experienced in maintaining accuracy regarding benefits enrollments and invoicing to enable vendors to access accurate eligibility and payment data
- Strong english communication skills (written and verbal required).
- Detail-oriented, analytical, and adaptable, with a continuous improvement mindset.
- Strong operational execution and organizational skills.
- Discretion and judgment handling confidential and sensitive data.
- Experience in working with benefits vendors and brokers/consultants.
- Experience working in a fast paced, growing environment, preferably in a technology company or large scale organization.
- Experience utilizing company policies and practices to determine appropriate recommendations.
- Experience with benefits operations and programs in the U.S., Canada, and LATAM is a plus.