Our client, a well-established and growing company in the lift services sector, is seeking a motivated and organised Customer & Office Coordinator to join their Dublin-based team. This is a key administrative role supporting internal operations and external customer engagement.You will act as a vital link between customers, engineers, and internal teams: Handling quotations, managing customer communications, and ensuring the smooth flow of documentation and information. Key ResponsibilitiesPreparing and sending quotations to customersIssuing technical worksheets and related documentationChasing purchase order (PO) numbers to progress ordersSending out site hazard notices ahead of service workActing as a primary point of contact for customer queries via phone and emailProviding general administrative support to the wider teamMaintaining a professional and courteous telephone mannerOrganising and managing email correspondence efficientlyCandidate ProfileWe’re looking for someone who:Has previous experience in an administrative or customer service role (experience in engineering, construction or facilities support is a plus)Is confident communicating with customers via phone and emailIs highly organised, detail-focused, and capable of managing multiple tasksHas a solid working knowledge of Microsoft Office (Word, Excel, Outlook)Brings a proactive and professional approach to workThrives in a collaborative team environment while also working well independentlyWhat’s on OfferJoin a reputable and growing company with a strong presence in its sectorA varied and engaging role with real impact on daily operationsSupportive and safety-conscious team cultureOpportunities for career development within a stable, long-term positionNext StepsIf you are a reliable and enthusiastic administrator with strong communication skills and a service-focused mindset, we’d love to hear from you.Does it sound like you? Please feel free to apply and to get in touch with our friendly team!
