Paid Centre Co-Ordinator / Services Administrator Organisation The Crann Centre Hours Full-time Location Cork

The Crann Centre

Cork
Permanent
Full-time

14 days ago

This person will play a crucial role in ensuring the smooth operation of our facilities and effective client support in services.Job Title: Centre Co-Ordinator / Services AdministratorReporting To: Split reporting between Head of Business Support, and Client Care and Services Delivery ManagerThe Crann Centre based in Ovens, Ballincollig, is a registered charity providing lifelong support for people of all ages living with neuro-physical disabilities, and their families.This role is a split responsibility role, between two key business areas, including facilities management and services administration. This person will play a crucial role in ensuring the smooth operation of our facilities and effective client support in services. The role requires a dynamic individual with excellent organisational skills and the ability to multitask.This is a full-time position, 37.5 hours per week, working 9am - 5pm, Monday - Friday, onsite.Responsibilities:Business Support

Facilities Management:

Manage contracts with third-party providers.
Review contracts and address day-to-day issues within the centre.
Security Systems:

Set up CCTV and electronic gates on a weekly basis.
Office Management

Handle weekly ordering and stock management.
Room Bookings

Manage contracts and bookings from external individuals.
Health and Safety Support

Monthly building walk arounds to ensure Health and Safety standards are kept
Complete actions arising from the building walk around
Address any Health and Safety concerns in the organisation
PPPG Maintenance

Support the maintenance of Policies, Procedures, Protocols, and Guidelines (PPPGs).
Ensure annual review cycles are adhered to

Client Services

Client Scheduling

Liaise with service managers re management of waitlists and coordination of appointments
Schedule clients for service appointments
Use of digital solutions and CRMs to complete
CRM Management

Upload and maintain accurate records on Salesforce
Ensure CRM data quality
Administrative Support

Provide administrative support to the services team as needed
Process improvement

Be innovative and identify opportunities for continuous improvement

Skills/ Experience/ Personal Attributes

Experience and confidence in managing third party contractors.
Experience with Salesforce or similar CRM systems.
Strong administrative skills.
Excellent communication skills and ability to work collaboratively.
Highly organised with the ability to multitask and prioritise effectively.
Strong problem-solving skills and the ability to handle issues proactively.
A customer-focused approach with a commitment to providing excellent service.
Understanding of health and safety regulations and practices - desirable.
Experience in maintaining organisational policies and guidelines - desirable.

This role offers an exciting opportunity to be at the heart of our operations, ensuring both our business support and service delivery functions run smoothly. If you are a proactive, organised, and detail-oriented individual, we would love to hear from you.Application DetailsPlease apply with a cover letter and CV to by Tuesday 21st April 2026.

The Wheel

Apply Now