Credit Union Operations Team Leader

Engage People

  • Dublin
  • €37,000-40,000 per year
  • Permanent
  • Full-time
  • 9 days ago
An exciting new opportunity has become available to join a leading financial institution. Reporting directly to the CEO, this is a key leadership role that will include responsibilities such as managing various teams, driving high standards of customer service, and ensuring full regulatory compliance in a fast-paced financial services environment.The Role: what does the job involve?
  • Monitor, review, and oversee employee performance, providing coaching and feedback as needed.
  • Ensure high standards of service deliver, aligned with agreed budgets and performance metrics.
  • Promote awareness of the services provided by business and support strong community engagement.
  • Ensure all targets and objectives set by the CEO and Board of Directors are met effectively, while fostering collaborative relationships with the CEO, Management Team, Board and external stakeholders.
  • Uphold strong office administration practices and manage internal and external communications.
  • Support the Finance Officer with monthly account preparation and reporting.
  • Contribute to strategic and operational planning and execution.
The Candidate: * A third-level business degree and/or a relevant professional qualification.
  • APA/QFA qualifications are advantageous.
  • Minimum of 4 years' experience in the financial services industry, ideally including management and/or consumer lending experience.
  • Strong people management, leadership and communication skills - written and verbal.
  • High proficiency in ICT, particularly Microsoft Office tools, and regularity awareness.
  • A proven track record of achievement in a similar operations or leadership role, with strong analytical thinking and problem-solving capabilities.
  • The ability to work independently and lead a team to deliver outstanding results.
What We Offer:
  • Competitive salary with ample opportunity to grow.
  • Friendly and supportive team environment.
  • Pension scheme and other employee benefits
How to Apply:Get in touch with Shauna O'Connor directly or apply with your CV.Meet Your Consultant
  • Shauna O'Connor
  • Recruitment Executive
LinksSpecialismsFind Us 'South Point', Herbert House, 11 Harmony Row, Dublin, D02 H270About UsWe are recruitment experts with a financial focus, asking better questions to enable you to pursue your dream move

Engage People