Supply Chain Account ManagerWe are seeking a highly driven Supply Chain Account Manager to join our biopharmaceutical client. This role sits at the heart of supply chain operations, acting as the key interface between internal teams and the customer to ensure seamless product flow, operational excellence, and continuous improvement.You will play a critical role in coordinating end-to-end supply chain activities, optimising performance, and strengthening strategic partnerships within a highly regulated, fast-paced environment.Key ResponsibilitiesServe as the primary supply chain contact for a key biopharmaceutical customerLead end-to-end coordination of shipping schedules, ensuring alignment with production, logistics, and customer demandManage and resolve supply chain escalations, both internally and externally, ensuring minimal disruption to operationsDrive continuous improvement initiatives across the supply chain, focusing on efficiency, cost optimization, and service deliveryOversee commercial supply chain elements, including:Price book maintenanceMaster Supply AgreementsGrowth and cost-efficiency initiativesCoordinate and communicate design or specification updates impacting supply chain processesAct as the central communication hub between internal stakeholders and the customerConduct quarterly on-site business reviews with key stakeholders to:Track performance against KPIsAddress operational challengesIdentify opportunities for supply chain improvements and growthKey Skills & ExperienceProven experience in supply chain management, logistics, or operations, ideally within pharmaceuticals or life sciencesStrong understanding of end-to-end supply chain processes (planning, warehousing, transport, customer delivery)Experience managing key accounts or strategic customer relationshipsAbility to handle complex escalations and problem-solving in a structured wayStrong commercial awareness and experience with contracts or pricing frameworksExcellent communication and stakeholder management skillsContinuous improvement mindset (Lean / Six Sigma experience is a plus)Why Join Us?Work with a high-value, strategic biopharmaceutical clientPlay a pivotal role in optimizing critical supply chain operationsOpportunity to drive innovation and continuous improvement in a regulated industryCollaborative and dynamic working environment with strong growth potential
