Site Manager | Centra Rathfarnham

• Take final responsibility for the efficient day-to-day running of the site
• Ensuring that the store reflects company’s standards of merchandising, presentation and Customer Care
• Achieving sales, margins, wastage targets
• Implementing the HACCP, ensuring and maintaining the level of hygiene is of the highest standard throughout the store and compliance by all staff members to the same
• Maintaining the cleanliness and appearance of the shop area by following checklists on a daily basis and ensures that all the equipment, signs and lights are clean and fully illuminated
• Ensure the store is compliant with the relevant legislation and implement procedures as required
• Manage employee rostering and annual leave and maintain accurate and secure records
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs
• Control stocktaking and overheads as per annual budget

• Approachable and a role model who leads by example and encourages teamwork, foster a positive attitude and atmosphere in the workplace
• Develop the team to meet the required standards; by training, coaching, undertaking performance and probation reviews, and assessing employee training requirements, ensuring appropriate training programmes are in place as agreed with support office
• Develop and promote good communication between employees and management in a safe, respectful and inclusive environment

• Full responsibility for site stock range and processes
• Implement planograms correctly and ensure the correct range is in place in store
• Merchandising shop area to ensure maximum performance of products
• Performing and managing weekly / monthly stock takes

• Daily Cash Reconciliation & Cash Control
• Daily Bank lodgements
• Management of cash discrepancies and reporting to Management Accountant
• Prime data entry – delivery dockets, invoices, cash reconciliations, bank account reconciliations, wet stock data
• Sales Reporting

• Dealing with breakdowns / system failure and reporting to relevant department
• Organising contractor call outs and reporting to relevant department
• Dealing with security issues/breaches

• Always ensure that customer satisfaction is the number one priority and consistently deliver an exceptional service by displaying service excellence behaviours
• Take final responsibility for the timely follow through on all promises / queries made to customers
• Take final responsibility for the timely follow through on all customer complaints and, resolve at local level. Escalate to Support Office as and when appropriate

• Lead by example through strictly complying with standards and safe working practices, as outlined in The Safety, Health and Welfare at Work Act, 2005 and subsequent Regulations, Acts or Amendments
• Take final responsibility within the service station (including all non-customer areas) for the maintenance of safe working practices by staff, contractors and visitors
• Take final responsibility for health, safety and welfare of staff, customers, contractors and visitors while on the premises

• Minimum 3 years’ experience in a Retail management position (either as an Assistant Manager or Site Manager)
• Passion for retail, a strong work ethic with a strong sense of ownership and accountability
• Proven people management and leadership capability
• Previous experience of reading and actioning reports
• Excellent communication and delegation skills
• KPIs and targets driven
• Thrive in a fast-paced working environment.

• Competitive salary & KPI Bonus Scheme
• Colleague Discount Scheme across the group
• Paid Family Leave including Maternity & Parental Leave
• Enhanced annual leave entitlements up to 27 days
• VHI Health Insurance Funded Scheme
• Employee Referral Bonus
• Travel & Bike to Work Scheme
• Save as you earn Scheme
• Mileage Scheme
• E-Learning and Development Portal

Pelco Group