Account Executive
Radius Limited
- Galway
- Permanent
- Full-time
- Achieve sales objectives through the development and the maintenance of the customers and prospects entrusted to you.
- Drive upsell campaigns letting customers take fuller advantage from Radius Telematics product/service catalogue whilst creating longer and stronger contractual relationships.
- Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable.
- Oversee customer growth, training, and development of best practices to continually drive business value and return on the customer’s investment.
- Increase customer retention and adoption rates by conducting regular check-in calls.
- Serve as customer advocate, including collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business.
- Collaborate with sales team to reach prospective clients and promote new products and features
- Self-motivated, capable of working on own initiative.
- Proactive team player with innovative ideas to inspire client loyalty and adoption.
- Strong interpersonal skills and experience initiating and building positive relationships.
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
- Ability to function in an extremely high volume, forever evolving new business environment while always maintaining a smile and positive disposition
- A strong customer care focus. • Self-motivated, capable of working on own initiative.
- Self-motivated with excellent time management and interpersonal skills.
- Passionate about your work with a high attention to detail.
- Previous experience in a Customer Account Manager role in outbound sales, or similar.
- A friendly culture that mirrors our proposition to our customers
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- An accessible and approachable Senior Management team And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.