Whether in our kitchens, dining rooms, event venues, accommodation or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members.Fota Island Resort are currently recruiting for an Accommodation Manager to manage and lead our renowned accommodation team.Why work with us?· Company Risk Scheme· Company Funded Educational Programs· Wellness Program· Employee Assist Program· Bike To Work Scheme· Service Awards· Staff Appreciation Events· Discount on Dining options of up to 50%· Reduction on accommodation for family and friends· Discount for Spa treatments and products· Use of Health Clubs· Staff Dining Facilities· Staff ParkingWhat we are looking for:· Previous experience in managing a hotel Accommodation department· Working knowledge of Opera cloud PMS or equivalent· Excellent Customer Service and Communication Skills and the ability to influence change· Previous experience with KPI’s, budgets, forecasting· Extensive experience in managing a high-performance team including staff training, knowledge and skills, grooming, customer service and room etiquette· Experience with report writing, e-mailing, compiling rosters and training plans, basic payroll administration, Labour Cost Management and ordering,· Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance and customer service· Excellent Interpersonal skills· Fluent English· Excellent Grooming and Presentation· 3rd level Hospitality Diploma or equivalent desirable but not essentialResponsibilities:· To co-ordinate the efficient running of the Accommodation department, ensuring guest care and comfort are delivered· Manage budgets, forecasts and operating costs within the accommodation department· Manage the team ensuring standards are in place· Ensure Procedures, SOPs, and Systems are in place across the Accommodation department· Conduct daily inspections and co-ordinate work schedules in all areas· Ensure assignments carried out by employees are completed and that a thorough handover is completed each shift.· To ensure effective running of laundry and valet areas, and all linen is sufficiently stocked.· To establish & maintain the highest standards of cleanliness in all guest bedrooms and public areas front and heart of house· To establish routine plans so that all furniture, fittings, carpets and coverings are maintained to a high standard· To implement and adhere to stock control procedures in your department in particular concerning linen, cleaning materials, and toilet requisitesIf you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining The Fota Collection.
