Food and Beverage Breakfast Associate
- Portmarnock, Co Dublin
- Permanent
- Part-time
- Greet and acknowledge the guest according to company standards in a timely, friendly and efficient manner.
- Present the guests with the menu and informs them about special items for the day and menu changes.
- Suggest food and beverages to the guest and also try to upsell.
- Always respond to guest requests in a timely, friendly and efficient manner.
- Take beverage orders and serving them to guest in a timely manner.
- Check guests for proper identification and serve alcoholic beverages to guests in accordance with Irish Law.
- Fully aware of the outlet beverage and food menus along with their prices.
- Knowledge of Allergen Information.
- Good knowledge of wine selection, wine service, whiskey selection and beer service.
- Take guest beverage and food orders and accurately input into the micros point of sale system.
- Effectively communicate to kitchen regarding any special preferences or allergies.
- Coordinate with the kitchen staff, bar staff and food runners to ensure smooth operation and guest satisfaction.
- Serve food and beverage to the guest as per the course of order.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils and refilling glasses.
- Properly open and pour wine at the tableside.
- Establish rapport with guests to build loyal and satisfied customers.
- Replenish beverages and ensure guest satisfaction throughout the meal service.
- Able to upsell all promotion available in the outlet.
- Accurate handling of payments from guests and ensuring all sales are recorded in Micros.
- Knowledge of Portmarnock Policies including cash handling procedures, processing debit and credit cards, processing gift certificates and vouchers.
- Clearing tables and preparing for service by polishing cutlery, glassware and crockery.
- Complete closing duties, including storing all reusable goods, cleaning all equipment and areas.
- Always take responsibility for ensuring a positive guest experience.
- To ensure a very good relationship between The Jameson Bar, Kitchen, Front Office and other outlets.
- Perform any other assigned reasonable duties and responsibilities as assigned or requested by Manager or Assistant Manager.
- Attend meetings.
- Attend Portmarnock Hotel & Golf Links Training.
- Maintain a professional image at all times.
- Adhere to grooming and appearance standards consistently.
- Manage your time effectively and efficiently.
- Previous serving experience essential.
- Have sound knowledge of spirits, beer, wine, cocktails and coffee.
- Should have excellent communication skills.
- Flexibility to work longer hours as per business demands.
- Be courteous, professional and provide efficient service.
- 20 days holiday per annum
- Flexible schedule
- Free Parking whilst on shift
- Gym Access
- Free Golf
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Employee & Immediate Family Assistance Programme
- Referral Bonus starting at £125 for Part time and £250 for Full time
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- X3 complimentary nights stays to use in the UK, Ireland or North America