Reservations Administrator - Trinity Hotel Groups - Part Time/ Remote

Southside Dublin
Permanent
Part-time

21 days ago

Reservations Administrator - Trinity Hotel Groups - Part Time/ RemoteTrinity Hotel GroupsTrinity Hotel groups is a proud part of the PREM Group family, a leading specialist in hotel management in Ireland the UK and Belgium. The team at Trinity Hotel Groups have over 20 years experience working with tour operators and travel agents in Ireland, UK, Europe, US and beyond.We bring a wealth of knowledge, expertise and vital contacts in targeting group business for our partner hotels. We have long-established relationships with travel agents and tour operators from all over the world who have requirements for all types of accommodation, from student accommodation to five star resorts.The roleWe are a small team and are now seeking a part time Reservations Administrator to start in April/ May 2026. The role will require you to work Monday to Friday mornings, 4 hours each day. The role is based at home, with some team in-office days. We are looking for an experienced, friendly and welcoming person for this role. You will be responsible for handling our group reservation bookings and enquiries. Must be a team player with the ability to multi task, be standards driven and detail orientated.About the roleWhat's involved in the role:The ideal candidate will be flexible, with experience working in hotel group reservations and ideally knowledge of the travel trade industry.Duties will include:

To assist with groups and tours enquiries, bookings and confirmations.

To liaise with and provide support to tour operators and hotels with regards to requests, confirmations and queries.

To communicate efficiently with both hotels and clients.

To continually update the CRM system

To be responsible for all aspects of contracting between hotels & clients & insure all is complete in a timely & efficient manner.

To be responsible for having business generated reports completed and accurate and sent to the hotels in a timely manner.

To be constantly aware of selling all hotels at all time for potential business and to use new requests to try and seek business for other hotels.

To ensure all possible opportunities are exhausted across all hotels.

Maintaining day to day relationships with bookers & reservations persons in hotels.

Maintain relationships with existing clients.

About the companyPREM Group is a leading hospitality management company operating across Europe, specialising in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.Required CriteriaDesired CriteriaSkills you'll need

PREM Group

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