Systems Administrator
GemPool View all jobs
- Blanchardstown, Co Dublin
- €45,000-50,000 per year
- Permanent
- Full-time
Location: Blanchardstown, Dublin (On-site - 5 days per week)
Salary: €45,000 - €50,000
Type: PermanentGemPool is currently partnering with a global organisation headquartered in Dublin to hire a Systems Administrator to join their internal IT team. This role will focus on supporting internal users across multiple international offices and ensuring smooth day-to-day IT operations.You will join a small, collaborative IT team supporting approximately 700 users across the business. This is an excellent opportunity for someone who enjoys troubleshooting, improving systems, and working closely with internal stakeholders.Key Responsibilities
- Provide Level 1 and Level 2 IT support to internal users
- Manage and resolve support requests through the IT ticketing system
- Support and administer Microsoft 365 environments
- Assist with Azure administration and troubleshooting
- Diagnose and resolve hardware, software, and user issues
- Support the rollout and maintenance of internal systems and applications
- Encourage adherence to IT processes, ensuring issues are logged through the ticketing system
- Collaborate with the wider IT team on projects and system improvements
- Experience in IT Support or Systems Administration
- Strong knowledge of Microsoft 365
- Exposure to Microsoft Azure
- Experience using IT ticketing systems
- Strong troubleshooting and problem-solving skills
- A solutions-focused mindset and proactive attitude
- Confidence dealing with internal stakeholders and maintaining IT processes