Scrum Master

SITA

Letterkenny, Co Donegal
Permanent
Full-time

1 month ago

OverviewWELCOME TO SITAis the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.Ready to redefine air travel? The journey starts here, with you at SITA.ABOUT THE ROLE & TEAM:As Scrum Master, you will be embedded into a Scrum team as a servant-leader and have the chance to lead from a position of influence and help the team to understand Scrum theory and values. You will act as the conscience on the Scrum team, ensuring team members live agile values and principles and follow agreed Scrum processes, practices and behaviours. You are committed to the Scrum foundation and values but remain flexible and open to opportunities for the team to improve their velocity.Reporting to the Scrum of Scrum Masters, you will be a part of the SITA Operations at Airport portfolio, responsible for delivering the next generation products in Airport Passenger Solutions for passengers across the world.At SITA, we achieve more, together. Are you ready to join us?WHAT YOU WILL DO:

Guiding the team and organization on how to adopt Agile/Scrum practices, processes and values.
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution.
Facilitating team ceremonies, such as the daily stand-up, sprint planning, end of sprint demo and retrospective meetings.
Acting as the conscience of the team, especially when evaluating “Doneness” or “Readiness” criteria.
Supporting the team on the use of planning tools to enable tracking of progress with User Stories and Features via Sprint and Release Burndowns.
Assisting with internal and external communication, improving transparency, and radiating information.
Acting as a shield for the team from outside distractions and interferences.

QualificationsEXPERIENCE:

A bachelor’s or master’s Degree in IT/Computer Science.
An experienced Scrum Master with a minimum of Scrum Alliance CSM certification (or equivalent).
5+ years of overall experience of working in a Software Development organization (Aviation industry preferred).
3+ Years of Experience in practicing Scrum Methodology in the process of software development & delivery.
2+ years of Experience in applying Agile Manifesto in the process of software development & delivery.
Possess a rudimentary understanding of Scaled Agile Framework.
Experience in managing change in the production environment.
Knowledge of various IT tools and techniques for IT project planning and organizing.
Knowledge of collaborating techniques to promote a culture of working together to meet business goals.
Knowledge of Agile Project Management Tactics.

NICE-TO-HAVE:

Knowledge of best practices of group facilitation to elicit contributions from others to achieve a desired outcome

WHAT WE OFFER:SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:🏡 Flex Week: Work from home up to 2 days/week (depending on your Team's needs).⏰ Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.🌎 Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world!🌿 Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.🚀 Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning!🙌🏽 Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

SITA

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