Accommodation Manager

O'Callaghan Collection

  • Southside Dublin
  • Permanent
  • Full-time
  • 1 month ago
About Us:O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations.Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach.We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.If this sounds like you, we'd love to connect.We are Caring|Proud|Accountable|Determined.Benefits:
  • Free use of our fully equipped gym
  • Your Birthday as an extra paid day off!
  • Enhanced holidays with service
  • Rewards programme
  • Refer a friend - €500 reward
  • Discounted room stays - friends and family
  • Discounted F & B when you are a guest in any of our hotels
  • The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
  • Tax saver for travel tickets
  • Bike to work scheme and a safe place to leave your bike.
Role information:
  • Staff Management: Supervise, train, and schedule housekeeping staff, ensuring they adhere to standards and policies while maintaining a positive work environment.
  • Inventory and Supplies: Oversee inventory levels, order supplies, and manage budgets effectively to ensure the availability of necessary cleaning materials and equipment.
  • Quality Control: Implement and maintain high cleanliness and hygiene standards throughout the hotel, conducting regular inspections to ensure compliance and guest satisfaction.
  • Operational Coordination: Collaborate with other hotel departments, especially front desk and maintenance, to ensure seamless guest experiences and timely room turnover.
  • Procedures and Policies: Develop and enforce housekeeping procedures and policies, including safety protocols and eco-friendly practices, to uphold the hotel's reputation and standards.
  • Reporting and Analysis: Prepare reports on housekeeping activities, including room occupancy, staff performance, and budget utilization, providing insights for improvements and efficiency.
Requirements:
  • Have a minimum of 2-year at manager level in a busy hotel environment.
  • Provide a superb guest service and have excellent people skills
  • Excellent attention to detail in delivering customer care standards
  • Have good knowledge or both written and spoken English
  • Be able to multi-task and be willing to help where required in all areas of the hotel.
  • Excellent communications skills.
  • Be able to work as part of a team and on own initiative.
  • Be available and flexible for early starts and late finishes, weekends and bank holidays.

O'Callaghan Collection