Database: maintaining mailing lists, updating existing contacts on database, entering & monitoring information. Creating new contacts on CRM. Training and consultancy courses administration: Dealing with enquiries; Maintaining booking system; Taking and recording bookings; Creating and closing out invoices in correlation with accounts team; Invoice collection for bookings; Maintenance of bookings via CRM system; Sending confirmation e-mails and course reminder e-mails; Making up course packs when needed; Liaising with eLearning partner for creation of eLearning courses' profiles. Issue receipts and certs as requested by course participants. Liaise and send content for social media posts on upcoming training courses to Communications Officer. Liaison with trainers re logistics for scheduled courses when necessary. Creating graphic designs to advertise courses. Schedule and prepare necessary items for meetings and training courses. Maintain and update relevant sections of Carmichael website. Create and send surveys, and data analysis for reports. Relevant general office duties: phone calls, photocopying, scanning, filing, etc. Support team by performing tasks related to the department and organization
This vacancy is suitable for Remote/Blended working
