Retail Market Development Specialist [Temp 18 months]

ESB View all jobs

  • Dublin
  • €59,000-70,000 per year
  • Permanent
  • Full-time
  • 2 days ago
Position DescriptionThe Retail Market Development (RMD) team is part of the 'DMSO Design' pillar within DMSO (Distribution Markets & System Operation). The key role of DMSO Design is to develop integrated designs for ESB Networks' DMSO organisation.
The Retail Market Development team is a high-performing team with key responsibilities including supporting ESB Networks' activities in the Retail Market, facilitating effective business decision-making, influencing regulatory policy, developing and accessing market designs, delivering and supporting retail market-impacting projects, and ensuring the availability of retail market IT systems.The Retail Market Specialist has a key role within the Retail Market Development team and provides the opportunity to support the various services delivered by the team, including those related to systems that support the Retail Electricity Market. This role facilitates the development of broad knowledge and experience across all aspects of the retail electricity market.The electricity industry is undergoing profound change, including initiatives such as Energy Sharing, Enduring Microgeneration, and other developments driven by national and European regulatory requirements. This is an exciting opportunity to be part of a team at the centre of these changes.Key Responsibilities
  • Provide specialist advice and support to ESB Networks' retail market functions in relation to retail market design, retail market systems, and core ESB Networks processes that support the retail market
  • Support the stability of retail market systems through oversight of technology partners and acceptance of solutions into steady-state support
  • Support incident and outage management, including stakeholder communications and coordination of root-cause analysis reports, and support business continuity planning as required
  • Extract and analyse data from key systems to support business decision-making and ESB Networks' retail market-facing positions with industry stakeholders
  • Support change control management, including initiation of internal and external change requests, coordination and prioritisation of system and market changes, and representation on governance groups
  • Develop delivery options, recommend optimal solutions, and support or deliver initiatives as required, including engagement with projects impacting RMS and support with testing
  • Support regulatory complaint investigations and resolutions, drive continuous improvement of RMS complaint processes, and engage effectively with internal and external stakeholders
Experience and QualificationsEssential
  • Strong analytical, organisational, and planning skills
  • Strong communication, reporting, and stakeholder management skills
  • Ability to work effectively in a dynamic and changing environment
Desirable
  • Knowledge of the Retail Electricity Market and the business processes that support it
  • Experience of SAP IS-U and SAP BW, including data extraction and analysis
  • Evidence of delivering tangible business results
  • Experience managing IT vendors and contracts
  • Knowledge or experience of project management methodologies, IT systems quality control, and testing methodologies
Location
This position will be based in Gateway 3, East Wall Road, Dublin 3.Smart Working at ESB is designed to make 'in-person' time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.Reporting To
Retail Market Development Manager.Why Work with Us?
  • Opportunity to lead Ireland's transition to net zero carbon future
  • Progressive, hybrid working model
  • Career development through mentoring and training
  • Corporate Social Responsibility Opportunities
  • Sports and Social Clubs
  • Networking opportunities
  • Credit Union
  • Generous Pension
  • Access to staff well-being programmes
  • Generous parental leave entitlements
  • Strong values-based and inclusive culture
  • Strong commitment to diversity, equity and inclusion
  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary€59,000 to €70,000 per annumClosing Date28th April 2026Diversity, Equity and Inclusion StatementESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.About ESBJoin us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.

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