Hotel Manager
- Naas, Co Kildare
- Permanent
- Full-time
This is a key leadership role for someone with a strong operational background in:
Food & Beverage & Conference & Banqueting
Rooms Division
Customer Service Excellence
Performance Management
Financial Budgeting & Accurate Forecasting
Health & SafetyWe're seeking someone who brings:
A hands-on approach with strategic vision,
Impeccable attention to detail and operational finesse ,
Proven ability to lead, inspire, and develop high-performing teams ,
A passion for delivering exceptional guest experiences ,
Confidence in managing KPIs, cost controls, and driving revenue.About the roleDuties will include:Support the General Manager in overseeing daily hotel operations to ensure excellence in service, profitability, and guest satisfaction.· Drive revenue growth and cost control, submitting regular financial reports and forecasts.· Maintain high standards across all departments, ensuring SOPs are current and staff are fully trained.· Lead guest experience initiatives, actively engaging with customers and responding to feedback.. Planning financial budgets and accurate forecasting for all F&B outlets .· Ensure compliance with all health, safety, licensing, and employment regulations.· Promote strong internal communication and collaboration across teams.· Foster a positive work culture focused on development, equality, and performance management.· Manage employee relations and support career progression within the team.· Be present during peak business periods and assist with large events as needed.· Carry out any additional duties as required by the General Manager.The ideal candidate for this position:Leadership & Team Development - Ability to inspire, motivate, and manage diverse teams with a focus on culture and performance.Operational Excellence - Proven experience in overseeing daily hotel operations across departments.Financial Planning & Budget Management - Skilled in forecasting, cost control, and driving profitability.Health & Safety Compliance - Strong understanding of HACCP, fire safety, and legal obligations to ensure a safe environment for guests and staff.Customer Experience Management - Passion for delivering exceptional service and enhancing guest satisfaction.Performance Management - Experience in setting goals, conducting appraisals, and driving continuous improvement.Communication & Collaboration - Excellent interpersonal and cross-departmental communication skills.Problem Solving & Decision Making - Calm under pressure with a proactive approach to challenges.Training & Development - Commitment to staff growth through structured training and mentoring.Attention to Detail - High standards in presentation, cleanliness, and service delivery.Previous experience - Must have previous experience in a hotel operations role having also previous experience as a HOD .#ThisIsYourPlaceAbout the companyPREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.Required Criteria
- Previous Experience as a Hotel Manager and Operations Manager is a must for this role.