Business Development Manager

Dalata Hotel Group

  • Ireland
  • Permanent
  • Full-time
  • 24 days ago
Business Development Manager - Clayton Hotel Ballsbridge & Maldron Hotel Merrion RoadKickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. Benefit from exposure to senior team members who can mentor you. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!The Business Development Manager will report to the Cluster Director of Sales and assist with the daily management of the sales team, maximising the hotel's sales potential.Benefits
  • Free employee meals on duty
  • 50% off food and beverage in all properties
  • €/£60 employee rate on rooms for all Dalata-owned hotels
  • 30% off rate for your friends and family
  • One extra annual leave day for each year worked (up to five days)
  • Employee Assistance Programme
  • Cycle to Work Scheme/Transport Schemes
  • SAYE (Save As You Earn Scheme)
  • Pension access (Ask your HR Manager for local pension information)
  • Development opportunities through our Dalata Academy to support your career journey
  • Staff appreciation initiatives, fun team-building activities, and regular charity events
Your Key Duties and Responsibilities:
  • Source and secure new business, both locally and globally, across all owned business segments.
  • Collaborate with the Cluster Director of Sales to ensure that objectives in the Sales business plan are achieved.
  • Represent the hotels at sales team meetings and customer-led events as appropriate.
  • Utilize all available tools to support efficient operations, including CRM, BI Tools, Market Intelligence Tools, and Solver.
Customer-Facing Responsibilities - Owned Segments:
  • Execute a proactive sales plan to develop and nurture new accounts across all segments owned by the hotels.
  • Identify and manage new opportunities in your market, aligning with the hotel's strategic goals and the broader Dalata portfolio.
  • Work with the Account Management Team to nurture existing accounts and secure new opportunities following the Dalata sales process.
  • Foster a culture of cross-selling, referrals, and lead sharing.
  • Take a strategic approach to key segments, identifying opportunities to drive revenue and reduce costs.
  • Actively participate in all sales activities, including tele-sales, sales calls, corporate entertainment, familiarisation trips, social events, and overseas sales trips as necessary.
Planning & Forecasting :
  • Collaborate with the Cluster Director of Sales on rate strategy, budget planning, and forecasting for owned segments while identifying and analyzing opportunities that align with the hotel's business strategy.
  • Conduct monthly corporate tracking of accounts to monitor production, identify any decreases, and take action to remedy any issues.
  • Collaborate with the Cluster Director of Sales to analyze GDS production reports and market intelligence information to develop new leads from this business channel for the hotels.
Requirements:
  • Minimum of 2 years' experience in a similar role within hotels
  • Effective communicator
  • Commercially aware with strong analytical skills; able to understand and identify business trends
  • Excellent organizational and planning abilities
  • Sales-focused and results-driven
  • Strong negotiating skills
  • Ability to develop and maintain long-lasting relationships through account management and promote cross-selling within Dalata Hotel Group
  • Experience working with global clients and agencies
  • Knowledge of the Dublin market is desirable
About usDalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

Dalata Hotel Group