Sales Team Manager

• Team Leadership: Lead, motivate, and develop a team of inbound sales agents, creating a positive and high-performing team culture.
• Driving Sales Performance: Manage team KPIs, including conversion rates, productivity, and sales targets, ensuring consistent delivery of strong commercial results.
• Coaching & Development: Provide regular coaching, feedback, and structured development to enhance sales capability and confidence within the team.
• Performance Management: Monitor performance metrics and implement targeted action plans to improve individual and team results.
• Sales Culture & Motivation: Create a results-driven environment that encourages accountability, collaboration, and continuous improvement.
• Reporting & Insights: Track and analyse team performance data, providing insights and updates to senior leadership.
• Compliance & Quality: Ensure all sales activity meets regulatory standards, data protection requirements, and internal quality expectations.
• Recruitment & Onboarding: Support the hiring, onboarding, and development of new sales agents as the team continues to grow.

• Proven experience managing or supervising an inbound or call centre sales team.
• Strong track record of achieving and exceeding sales KPIs in a target-driven environment.
• Excellent coaching, mentoring, and people development skills.
• Confident communicator with strong leadership and interpersonal abilities.
• Data-driven mindset with the ability to analyse and act on performance metrics.
• Experience in a regulated or financial services environment is advantageous.
• APA (Accredited Product Adviser) qualification is a plus.

• Opportunity to lead and shape a growing sales team.
• Be part of an ambitious and expanding organisation.
• Work in a high-energy, performance-driven environment.
• Play a key role in developing future sales talent.
• Genuine opportunities for career growth and progression.

Collins McNicholas