Field Service Engineer - Dublin
Selecta
- Dublin
- €35,500 per year
- Permanent
- Full-time
- Diagnose and repair faults on a complete range of Vending Equipment
- Ensure that whenever possible all work is completed at the first visit ensuring that every effort is made to prevent further breakdowns. If a return visit is necessary to complete any work the return visit must be carried out at the soonest opportunity.
- Continually review multiple fault equipment and ensure that any machine that displays persistent breakdowns is given the highest priority regarding repair.
- Attend various Training Courses to assist you to maintain the highest standard of workmanship.
- Maintain good client relations by adopting a pleasant manner at all times. Adhere to client procedure e.g. entry/exit from premises and Health & Safety Policies where appropriate.
- Be aware of any potential cases of customer dissatisfaction and take appropriate action (repair machine, seek assistance from Senior Engineer/Service Managers) to avoid the potential becoming actual dissatisfaction.
- Maintain your company vehicle in a road worthy condition in accordance with company procedures. Ensure that your vehicle is kept clean and tidy both inside and out.
- Have a technical background with strong fault finding and diagnosis skills.
- Electrical knowledge/experience is desirable – demonstrated through practical work experience or an electrical qualification.
- Ability form and maintain a close working relationship with colleagues and clients with a view to providing the best possible service to our clients.
- A rock star attitude to delivery and customer service
- A full driving licence is essential
- Be customer-focused with a smart and professional appearance.
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Most of our shifts are 5 days per week, Mon-Fri
- Competitive pay rates- we pay more than our competitors in almost all locations
- Access to professional qualifications
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans/cars provided, plus no commuting costs to and from work (you take the van/car home with you)
- Company phone provided