
Business Development Manager (m/f/d)
- Dublin
- Permanent
- Full-time
- Follow OneSource annual planning, forecasting and sales processes from business development to contract negotiations, signing, purchase order receipt, post-sales support and all renewal activities.
- Deliver growth of an opportunity pipeline and revenue regionally into defined key accounts along with potential regionally prospected accounts.
- Drive revenue growth within existing client locations and by expanding into new customer sites regionally leveraging the entire OneSource portfolio.
- Build relationships with key decision makers (Science, Operations, Quality, Procurement, etc.) at the assigned accounts to uncover new growth opportunities.
- Uncover and document opportunity leads in SFDC.
- Prepare customer facing documents used in quarterly regional governance sessions including collaborating with other regional The Business Development Managers and Sales Operations team as required.
- Prepare and manage internal and customer-facing action plans as part of sales and post-sales process.
- Maintain monthly and quarterly communication with the extended regional sales team.
- Conduct Quarterly status meetings with each existing customer. Collaborate to manage customer perception of OneSouce business and to resolve any customer complaints.
- Renew existing and negotiate new SOW's, (Statements of Work) MSA (Master Services Agreement) and other contracts with the support of the business team.
- Create Annual Account Plans for Key Accounts with >1M USD annual OneSource revenue.
- Collect and share Voice-of-the-Customer to OneSource Portfolio and Digital teams.
- BS/BA or equivalent
- 10+ years' service sales or complex solution sales experience
- Excellent written and oral communication skills, strong Analytical Skills
- Demonstrated understanding of Sales Processes and Service Delivery Requirements
- Familiarity with Pharma/Food/Industrial industry trends and competitive environment.
- Track record of successful customer negotiations and delivered revenue growth
- Working knowledge of CRM tools such as SFDC.
- Independent, self-motivated, competitive, high powered and polished Experience with a Service organization is required.
- Understanding of existing and emerging customer needs related to lab-based workflows (R&D, Operations, etc.) in a GxP environment.
- Broad knowledge of the laboratory environment and requirements coupled with the ability to develop custom solutions to meet the changing needs of the customer.
- Track record of demonstrated leadership in a matrixed organization
- Demonstrated success in remote management of a professional services team.
- Experience negotiating with and selling to medium and large-size customers
- Skill Set should include: Sales Methods, ROI/TCO modeling and the complex sale in a multiple product environment.
- Knowledge of big data and how that data can be leveraged in a sales cycle
- Work experience in a Private Equity owned company a plus.