External Communications Manager

Bank of Ireland View all jobs

  • Dublin
  • Contract
  • Full-time
  • 8 days ago
What is the opportunity?Working in a fast-paced and collaborative environment, you will contribute strongly to the development and delivery of public relations strategies which communicate the Group's ambition, purpose, and strategic priorities.This is a 9 month fixed term contractIn this role, you will:
  • Contribute strongly to the development and delivery of dynamic, proactive, creative and focussed public relations strategies which communicate the Group's ambition, purpose, and strategic priorities;
  • Play a meaningful role in the development and activation of the Group External Communications Calendar, ensuring that the day to day media engagement activities align fully with the Calendar;
  • Play a leading role in management of all proactive and reactive media engagement - including on all corporate announcements such as market announcements, strategic updates, business and product developments, and other corporate developments delivering positive media engagement and Group positioning;
  • Devise appropriate media engagement strategies for all significant announcements within the Bank of Ireland corporate calendar;
  • Demonstrate strong risk management and incident / crisis communications experience, with a recognised ability to work collaboratively, swiftly and calmly under pressure;
  • Demonstrate skill in navigating all media platforms including social media channels;
  • Maintain close working relationships with internal partners including with public affairs, marketing, internal communications, and UK colleagues - Ensure the alignment of messaging across the Group;
  • Demonstrate both good commercial savvy and awareness of the external environment in which the Group operates, with the ability to make a strong contribution to the development and execution of appropriate public relations activity that aligns with the commercial objectives of the Group;
  • Provide support and guidance on media engagement at local, regional and national level;
  • Demonstrate good judgement and excellent relationship management skills in the management of the Group's reputation and the mitigation of reputational risk, including providing comprehensive reports on same for internal use including at senior management level;
  • Manage third party suppliers to the Group, including the provision of responsive monitoring of media coverage and social media commentary, and the management of time and focus of external suppliers
What will make you stand out?
  • Shown experience in corporate communications.
  • Senior level media management and public relations experience;
  • Media relations and public relations professional with experience in handling complex and diverse collaborator relationships;
  • Excellent communication skills, internal partner relationship management, and influencing skills with an ability to interact with colleagues across all levels within the Group;
  • Strong experience in consumer and corporate PR and experience in directing creative campaigns that engage audiences on digital platforms
  • Strong planning and coordination skills with an ability to deliver at pace and to the highest standard;
  • Excellent writing skills, with strong attention to detail.
  • Proven track record producing written and multimedia content for employee audiences.
  • Experience managing communication channels and campaigns end-to-end.
  • Comfortable working with senior leaders and cross-functional teams.
  • Experience with comms platforms (SharePoint/other intranets, Office365/Google Workspace, Slack/Teams, video tools) preferred, along with the ability to demonstrate keeping pace with external communications trends and how colleagues consume content.
  • Confidence in using emerging tools such as AI to support and enhance communications with good judgment on when and how to apply them effectively.
  • Strategic problem solver with solid project management and prioritisation skills.
  • Excellent influencing skills, with the ability to engage with all divisions across the Group.
  • Comfortable working in fast-paced environments.
Essential qualificationsThere are no minimum educational requirements for this role.More about the teamGroup Corporate Affairs plays a critical role in helping Bank of Ireland Group implement its strategy and deliver long-term commercial success. The team has overall responsibility for the management of the Group's engagement with colleagues, media, and political and policy stakeholders, and the protection and enhancement of reputation.This is a hybrid role, based primarily at Baggot Plaza, Dublin 4. Colleagues are required to spend a minimum of 8 days per month working in-person to support teamwork and connection.Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.Why work with us?The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!#li-hybrid #ij-hybridKey Competencies
  • Manage Risk - Self
  • Take Ownership - Self
  • Be Decisive - Self
  • Better together - Self
  • Customer Focused - Self
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland