Senior Receptionist

Cork
€30,000 per year
Permanent
Full-time

5 days ago

Job DescriptionJob Title: Senior ReceptionistLocation: Co. Cavan (Hotel)Role Type: Full-time, PermanentReports To: Front Office ManagerAbout the Role:The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious client in the hospitality industry to search for a talented Senior Receptionist to join their team in Cavan.We are seeking enthusiastic and customer-focused Senior Receptionist to join a well-established and successful hotel team. This role is central to creating an outstanding first impression and ensuring that all guests enjoy a warm and professional welcome.You'll be part of a collaborative and supportive team, playing a key role in daily guest operations, check-in/check-out procedures, and ensuring that all services run smoothly.What's in it for you?

€30,000 per annum.
Supportive and fun working environment
Discounted hotel stays across the group
Complimentary staff meals on duty
Internal career development and promotion opportunities
Comprehensive training and development plan

Key Responsibilities

Warmly welcome and check in all guests on arrival.
Communicate hotel services and facilities to guests in a clear and friendly manner.
Manage check-in and check-out procedures efficiently.
Handle daily cashing and balancing of tills.
Deal with guest complaints or issues in a professional and timely manner.
Complete handover briefings to ensure smooth team communication.
Liaise with all relevant departments to coordinate guest needs.

Key Requirements

Strong team player with excellent communication skills.
Previous hotel reception/front office experience desirable but not essential.
Flexible to work a roster that may include evenings and weekends.
Ability to multitask in a fast-paced environment.
Excellent attention to detail and organisational skills.

Noel Group

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