Hotel Receptionist
- Cork
- Permanent
- Full-time
- Administration
- Communication
- Interpersonal Skills
- processing check ins and check outs of our valued guests to a high company standard.
- liaising with managers on any occurring issues or concerns.
- working with other departments as required.
- representing the front office at meetings as required.
- managing room allocations for guests due in
- processing reservation requests, changes and cancellations outside reservation office hours
- answering calls promptly and handling any customer queries professionally and efficiently.
- Previous experience at the front desk
- Previous experience with HOTSOFT
- Fluency in English, both written and spoken
- Excellent communication and interpersonal skills
- Full flexibility with working hours
- Ability to work under pressure
- Administrational skills and computer literacy
- Responsible for answering/ understanding and routing calls in a polite tone and manner.
- Courteous and professional in all dealings with customers both internal and external
- Excellent communication and interpersonal skills.
- Ability to work well within a team and independently in a busy working environment.
- Full training provided. Further training and development opportunities are possible
- Staff discounts at the Spa and Hotel
- Free parking