Weddings and Events Manager

• Responsible for selling and coordinating meetings, conferences, weddings, private dinning and other areas of the hotel,
• Maximize revenue and profit through pro-active selling techniques, diary management and pricing strategy.
• Be a proactive ambassador for The Hardiman, specifically for weddings and conference events.
• Generate Function Sheets and communicate to the hotel team appropriately.
• Operate and maintain a computerised system (Opera & HubSpot) for responding and coordinating and tracking sales enquiries, bookings, availability and maintaining up to date profiles, and recording client feedback post event.
• Plan, organize and carry out show-arounds and familiarization trips as required.
• Ensure prompt and professional responses and follow-up to sales enquiries.
• Generate sufficient information for invoicing of events.
• Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
• Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events.
• Take ownership for recurring challenges and ensure the issues are resolved.
• Schedule and attend weekly function and sales meetings.
• Contribute to the preparation of annual sales and events budget in line with the Director of Sales & Marketing. Responsible for wedding & events reporting and budget targets.
• Attend workshops, exhibitions and promotional events where required.

• The candidate is required to be competent in the full life cycle of weddings, from enquiry to the event day
• To have at least 3-4 years sales and/or events experience in a similar role in a hospitality setting.
• To work to budgets and targets as set out by management.
• The candidate will possess lots of drive and ambition.
• Good ability to work efficiently under pressure and deal with busy times competently.
• Be highly Guest Focused - natural instinct for 'hospitality' and lively, friendly and welcoming personality is essential.
• Be a strong communicator who revels in the finer details.

• Join a driven and passionate team working to deliver amazing experiences at our classic hotel.
• Competitive Salary
• Career progression internally and as part of Choice Hotel Group
• Training and development ethos with tailored development programme for sales team

The Hardiman