Customer Growth Associate, Google Customer Solutions (English, Polish)
- Dublin
- Permanent
- Full-time
- Bachelor's degree or equivalent practical experience.
- Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, digital advertising, or a related field.
- Ability to communicate in English and Polish fluently, to support client relationship management in this region.
- Certification in Google Ads.
- Experience with Google Ads and online advertising.
- Familiarity with managing a portfolio and/or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
- Interest in sales and technology with a passion for helping businesses grow online.
- Ability to think strategically, with excellent communication and problem-solving skills.
- Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
- Manage large and diverse accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals.
- Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
- Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
- Participate in continuous training throughout the program to develop professional and business skills.