IT Administrator
TEKenable
- Naas, Co Kildare
- Permanent
- Full-time
- Act as first‑line IT support for internal users, including:
- Laptop and device setup for new starters
- Printer, Wi‑Fi, VPN, and connectivity issues
- Software installation and troubleshooting
- Manage and maintain IT assets and user hardware.
- Take ownership of internal IT tickets previously handled by external support providers.
- Work closely with internal stakeholders to ensure smooth day‑to‑day IT operations.
- Administer Microsoft 365, Azure AD / Entra ID, and user directories.
- Manage single sign‑on (SSO), user access, and identity policies.
- Support basic Azure resource administration and monitoring.
- Assist with Azure Functions and related cloud services where required.
- Support on‑premise servers and participate in server and cloud migration projects.
- Assist with transitions from on‑prem environments to cloud platforms.
- Contribute to system improvements, optimisations, and cost‑saving initiatives.
- Work closely with senior IT leadership on infrastructure planning and execution.
- Support testing activities during busy periods, particularly for Dynamics‑related work.
- Collaborate closely with colleagues handling Dynamics support and internal testing.
- Be flexible in assisting with tasks outside core IT administration when required.
- 5–7 years’ experience in IT administration or IT support roles.
- Strong hands‑on experience with:
- Microsoft 365 administration
- Azure AD / Entra ID
- Networking fundamentals, VPNs, and SSO
- Laptop/device provisioning and user setup
- Experience supporting on‑site servers and migration projects.
- Ability to work independently without constant supervision.
- Strong troubleshooting and problem‑solving skills.
- Clear communication skills and a practical, delivery‑focused mindset.
- Based near Naas, with office location close to public transport.
- 3–4 days per week onsite, coordinated with the IT Lead.