JOB DESCRIPTION:Job Title: Customer Service AdministratorSalary: €30kLocation: Dundalk, Co Louth- Office based role.Ref: S011809Benefits:Company PensionSick Pay SchemeHealth Insurance (75% employee & 50% Spouse and Children)4pm finish on FridayCar parkingDescription of Role:The role of the Customer Service Administrator will involve working with the existing team on various aspects of the business. There will be a degree of multi-tasking required in terms of working on multiple administrative projects at the same time and contributing various inputs required. You will be the point of contact for any and all customers.Requirements:.Excellent communication skills – written and verbal.Solid computer skills – MS Office (Word/Excel/ etc.)Have the ability to organise your work and a keen attention to detail.Knowledge of customer service principles and practices.2 Years experience in a similar customer service roll would be advantageousEager to learn and possess a “can-do” attitudeHave the personal attributes to enable you to work successfully as part of a small team.Display the ability to work in an environment where initiative and judgement are key qualities.Key Duties & Responsibilities:To act as point of contact for any and all customer enquiries.Handle and resolve customer complaints.Accurately enter and review order data on company system.Keep accurate and detailed records of customer interactions and transactionsEnsure that all client details are kept current on the customer databaseCommunicate and co-ordinate internally with manufacturing/warehouse etc,For more information please send your CV to Bernie in confidence through the link.If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy.Thank you for your patience.For details on our privacy policy please click here: https://www.recruitmentplus.ie/privacy-policy/
