
Group Operations Manager
- Killarney, Co Kerry
- €75,000-80,000 per year
- Permanent
- Full-time
- Provide leadership and strategic direction across both properties to ensure the highest standards in service, guest experience, and operational efficiency.
- Support and manage the Hotel Operations Manager and Restaurant Manager in achieving departmental goals and KPIs.
- Oversee all front-of-house and back-of-house operations, including accommodation, F&B, events, and guest services.
- Work with senior management and department heads on budgets, forecasting, and financial reporting.
- Drive team development through coaching, performance reviews, and ongoing training initiatives.
- Ensure compliance with company policies, Health & Safety, and HACCP standards across both hotels.
- Lead regular planning, operations, and sales meetings with key management staff.
- Support sales and marketing initiatives to maximise revenue and enhance the group's brand.
- Minimum 4-5 years' experience in a senior operations or general management role within a busy 3*/4* hotel environment.
- Proven experience managing multiple departments and large teams across multiple properties is a distinct advantage.
- Strong commercial acumen with a track record of achieving operational and financial targets.
- Excellent communication, leadership, and organisational skills.
- Knowledge of front office systems, HACCP, and hospitality compliance standards.
- Flexible, proactive, and capable of working both independently and as part of a senior management team.
- Full clean driver's license and willingness to travel between hotel locations as required.
- Salary: €75,000-€80,000 depending on experience.
- Staff benefits including meals on duty, parking, pension scheme, and wellness programme.
- Opportunities for career progression within an expanding hotel group.