The Receptionist/ Administrator is responsible for supporting the organisation in a variety of ways. Including: Switchboard operation, updating data records on databases and spreadsheets, supporting the reception desk and providing administrative assistance to other staff as required. It is important that the Receptionist/Administrator will maintain a creative and experimental attitude towards change, to continuously improve in the area of reception/admin. Duties: • Switchboard operation • Managing a diary and ensuring messages are passed on to correct person as soon as possible • Providing administrative assistance • Maintaining spreadsheets and databases • Dealing with public and enquiries - to become familiar with the activities of Cornerstone to enable any enquiry to be dealt with in a friendly, courteous and efficient manner • Maintaining and updating monetary records in accordance with our financial controls • Providing administrative assistance as required with proficient use of application software, word, excel, access, desktop publishing, power point, use of internet and email. • Participate in supervision and departmental meetings with supervisor on a regular basis General: • Carry out duties in a professional manner • Maintain a welcoming and supportive environment in the office • Work in conjunction with other team members • Fully observe the principle of confidentiality • Be flexible and prioritise workload accordingly • Allocate and manage time efficiently • Adhere to all Health & Safety Regulations as per the organisations Health & Safety Statement and the Safety, Health & Welfare at Work Act, 2005 • Participate in agreed programmes of training • Participate in research, analysis and other projects designed to improve working practices, efficiency and effectiveness • Become familiar with and work within the organisations policies and procedures • Carry out any other duties allocated by the line Manager It is expected that the Receptionist/Administrator will have the ability to stay calm under pressure while having a methodical and thorough approach to work. The Receptionist/Administrator should have good attention to detail and be organised. Be good at judging tasks and prioritising. Be a good team player and have a desire to show initiative.