Reservations Manager

Cliff at Lyons

Celbridge, Co Kildare
€50,000 per year
Permanent
Full-time

10 hours ago

Cliff at Lyons is a luxury countryside retreat offering award-winning hospitality, exceptional dining experiences, and a stunning setting just outside Dublin. With a strong focus on sustainability, Irish ingredients, and warm, attentive service, we’re proud to be a destination where memorable moments are made.We are currently seeking a passionate and experienced Reservations Manager to join our wonderful team!Key Responsibilities

Oversee all individual, group, corporate, and OTA reservations.
Ensure all enquiries and bookings are handled promptly and accurately.
Maintain rate codes, packages, and restrictions in Hotsoft PMS in line with revenue strategy.
Ensure rate parity across all connected distribution channels.
Monitor daily booking pace, pick-up, and cancellations, reporting trends to the Revenue Manager.
Handle rooming lists, deposits, and cancellations in accordance with policy.
Produce daily, weekly, and monthly reservations reports.
Liaise with Revenue, Sales, and Front Office to support forecasting, promotions, and guest requirements.

Requirements

Minimum 2–3 years’ hotel reservations experience, with at least 1 year in a supervisory role.
Proven experience using Hotsoft PMS (desired).
Strong organisational skills and attention to detail.
Commercial awareness and understanding of revenue principles.
Proficiency in Microsoft Office

If this sounds like the role for you, we would love to hear from you!

Cliff at Lyons

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